Privacy Notice

Last updated: September 2026

Aura Concepto Visual, located at Ronces Valles 1061, Lomas de Zapopan, Jalisco, is responsible for the use, processing and protection of the personal data you provide through this website, contact forms, email, WhatsApp, social media, contracts or any other means related to our services.

Personal data we collect

We may collect the following personal data:

• Name.
• Email address.
• Phone number.
• Event date and type.
• Event venue or location.
• Information voluntarily provided in messages or quote requests.
• Billing, contracting and payment information, when necessary.
• Photographs, videos, voice and image captured during contracted coverage.
• Technical browsing information, such as IP address, device type, browser and data collected through cookies or analytics tools.

Please do not provide sensitive personal data that is not necessary to respond to your request or provide the contracted service.

Purposes of data processing

Personal data will be used for the following primary purposes:

• Confirming availability for a specific date or event.
• Contacting clients and prospective clients.
• Preparing contracts, receipts and payment records.
• Coordinating sessions, event coverage and deliveries.
• Providing photography and film services.
• Delivering, backing up and managing contracted materials.
• Dar seguimiento a la relación comercial.
• Complying with legal, tax and contractual obligations.
• Protecting the security and proper operation of the website.

Additionally, and when authorization has been granted, we may use photographs or videos for portfolio, publication and promotional purposes on our website, social media, printed materials or digital platforms. Authorization to use images for promotional purposes may be established separately in the corresponding contract.

Data transfers

Your data may be processed by service providers that help us operate our services, including web hosting, cloud storage, email, messaging, digital galleries, billing and payment processing platforms.
These providers may only use the information necessary to provide their services and must comply with their own privacy and security obligations.
We will not sell, rent or share your personal data with third parties for purposes other than those described above, unless you have provided consent, a legal obligation applies or the information is requested by a competent authority.

ARCO rights

You may request access to, correction, cancellation or objection to the processing of your personal data, as well as revoke your consent or limit the use and disclosure of your information.
To exercise these rights, please send a request to:
privacidad@auraconceptovisual.com

Your request must include:
• Name of the data subject.
• A means of receiving a response.
• A clear description of the data or rights you wish to exercise.
• Information that allows us to verify your identity.
• Any additional information that may help us locate your data.

Your request will be handled within the time limits established by applicable law.

Cookies and tracking technologies

This website may use cookies and similar technologies to remember preferences, understand how the website is used, measure visits and improve the browsing experience.
Third-party services such as Google Analytics, Meta or other digital platforms may also be used and may collect technical information in accordance with their own privacy policies.
You may limit or disable cookies through your browser settings. Please note that some website features may be affected if you choose to do so.

Information security

We implement reasonable administrative, technical and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized access or unauthorized processing.
However, no internet transmission or storage system can guarantee absolute security.

Changes to this Privacy Policy

This Privacy Policy may be updated to reflect legal, technical, operational or service-related changes.

Any updates will be made available on this page:

Privacy Policy

CONTACT

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Aura Concepto Visual
Email Adress: contacto@auraconceptovisual.com
Phone Number or Whatsapp: 33 1399 7936
Zapopan, Jalisco, México.